Frequently asked questions

I have no experience in massage or complementary therapy. Can I do your training courses?

The simple answer is yes! Most of our courses are suitable for both beginners as well as experienced and practicing therapists however, some courses do require you to have prior experience or qualifications. Please refer to the appropriate course detail page for details of these requirements.

I have researched training courses and some courses last for weeks, months or even longer. How can NEFBA teach me all I need to know in 1 or 2 days?

We don't teach you everything you need to know in 1 or 2 days!
When your course booking is confirmed, you are given immediate access to all course materials including your training manual (which you can download from the secure student area of the website). In your own time and at your own pace, you complete the online training and only when you are fully familiar with the course material and confident in preforming the therapy do you attend your practical training day - this is the 1 days spent at NEFBA.
Secondly: Classes range from 1 participant to a maximum of 6 participants in others. This means that you get maximum time and attention from the teacher and the highest quality of tuition at all times.

How can I book onto one of your courses?

Please visit our website: and click on the course that you are interested in. You will then get the opportunity to complete the on-line registration form to let us know your contact details. At this stage you should also read our Terms and Conditions (click on the link at the bottom of the registration form). Our Terms and Conditions document also includes information on contraindications. It is important to read this information so that you know if it is safe for you to both give and receive therapy during a training course. Once you have submitted your registration form you will be guided to a payment page. You can make payment for your course at this stage (using a debit or credit card) and you do not even need to have a PayPal account. Once payment is made your booking is secured.

What do I need to do before my training course?

This is very important but also very easy. To ensure that you know everything that you need to for each training course and to ensure that you are properly prepared, please log on to the student area and go to the ‘my training courses’ tab and choose “view my courses” from the drop down menu, where you should read steps 1-6 carefully and make sure that you have read and completed each required step: They are designed to make your training experience easier and smoother. These are detailed below: Step 1: Confirm your name and contact details and let us know how you wish your name to appear on your Diploma. If you don’t complete this step then your name on the diploma appears as you originally typed it into the registration form. Step 2: Confirm that you have no contraindications in order to participate with the training course. There is a link at this step to the contraindications. Step 3: Download your course manual and print it. Do this asap as you cannot download it again after the day of training. Step 4: Study your course manual and other relevant materials. If your course has a related theory test the teacher will email/post this to you before your practical training. Step 5: Read what you should bring along on the day of training and make sure you are well prepared for the training day. For example: you need to know what size of towels you should bring and if we advise you to bring additional footwear, shower, exfoliate or to trim fingernails or toenails etc. Step 6: Print the venue information (including map and directions) and the course details. This includes the teachers name and mobile number. It is important to print this information because it may be your only link to the teacher if NEFBA is closed when your course is taking place (ie: on a Sunday or a Monday).

Do I need to have insurance before doing any of the courses?

There is no need to have insurance cover in place to learn a complementary therapy, only to practice it professionally. If you wish to practice professionally it is necessary to have insurance in place.

What can I do if I need to cancel my booking or reschedule my training date?

Please see the Terms and Conditions document for available options.

What if I have questions after the course is complete?

Any student who has completed a training course at NEFBA can ask questions via e-mail after the course is complete. This can be done directly with your teacher. Our after-course service includes access to your tutor for 3 months after you have qualified.